Shippable and non-shippable products

The products we are able to ship vary, but as a guide, we generally do not send the following via post:

• Delicate or temperamental plants or plant-containing products
• Large or heavy products
• Any products not meeting the criteria of what is able to be posted

Products that are able to be shipped will be packaged with protective insulation and covering in the smallest package possible. Plants will also be enclosed with damp sphagnum moss or similar to protect from dehydration and will be shipping without soil. We recommend paying for express postage for plant orders to minimise any risk of damage to the plant via post.

Shipping and delivery for orders that only include non-shippable products:

We can only facilitate delivery of non-shippable orders within the Perth metro area.

We offer local delivery to addresses within 30km of our Subiaco location. Pricing for delivery is based on distance and order value - delivery fees are reduced for orders closer to our Subiaco location and orders with higher total order values. Orders up to $120 have a delivery fee of between $10 - $20 and all orders over $120 are free.

There are three days on which we deliver orders - Tuesday and Saturday daytime and evening and Thursday evening. We will aim to deliver your order within 3 delivery days of the order being placed - please contact us if your delivery has any restrictions such as time of day someone is available to receive the order or access to the delivery point.

Orders are able to be picked up at no charge. If you have selected pick up of your order, please contact us to arrange this in advance. Pickup is at our Subiaco, WA location and can be arranged any day of the week.

Shipping and delivery for orders that only include shippable products:

All orders containing shippable products only are able to be posted and will either be posted or delivered within 3 delivery days of the order being placed. Delivery and pick up of shippable orders will be the same as for non-shippable orders, and shipping will be via tracked registered post via Australia Post or Sendle. The arrival of your order, if posted, will then be subject to the postage service delivery time.

Shipping and delivery for orders that include both shippable and non-shippable products:

Orders containing shippable and non-shippable items checked out at the same time will be treated as one order, unless we are contacted to consider them otherwise, and are only able to be delivered to addresses within the 30km radius. If the address is outside this radius, the non-shippable products will be refunded and the remaining items in the order will be processed and shipped. 

International orders

International orders are only able to be shipped if the whole order is shippable. If any items in the order are non-shippable, they will be removed and refunded, and the remainder will be shipped. We recognise that countries have varying quarantine restrictions and specific processes that may need to be adhered to relating to importing plants. We do not, however take responsibility for researching these restrictions and assume that the buyer is aware of these if they are applicable. We accept an order from another country as an indication by that buyer that the plants they have purchased are able to be shipped into that country, unless we are notified otherwise.

Whether you'd like to have a look at our ready-made products in person, browse the products we don't have online (including a limited range of plants and succulent bowls, both filled and unfilled), or arrange a pick up or delivery, feel free to make a booking that suits your schedule.

Appointments can be made for either our Canning Vale or Subiaco location, however availability at each varies from day to day.